Nebula PC Repair Plus Build

Every job starts with a free, no-obligation quote. We diagnose the problem, tell you exactly what it will cost up front, and never begin work or charge you anything until you approve the price. There are no surprise fees and no hidden diagnostic charges.

We're based in White Lake, Michigan and serve the surrounding Oakland County communities within about a 25-mile radius, including Highland, Waterford, Commerce Township, Union Lake, Milford, Walled Lake, Wixom, West Bloomfield, Clarkston, Pontiac, and Novi.

Yes. We're a service-area business offering residential pickup and drop-off packages, so you don't have to leave home or ship your computer anywhere. We'll grab your device, repair it locally, and return it to your door.

Most local diagnostic and repair jobs are completed in under 48 hours — far faster than the weeks a mail-in depot can take. Timing depends on the fix and whether any parts need to be ordered, and we'll give you an estimated turnaround with your quote.

Absolutely. We follow a strict no-peek policy, only access the system directories needed for the repair, and keep any temporary backups on a local hardware-encrypted drive — never the cloud. Backups are securely and permanently wiped 7 days after we return your PC.

Absolutely — that's exactly what we're here for. You don't need to know a CPU from a GPU. Just tell us what you want the computer to do (gaming, work, everyday use) and your budget, and we'll recommend a fully compatible set of parts and explain every choice in plain English. If you'd rather not think about parts at all, our free quote form and auto-builder do the heavy lifting, and we double-check everything before anything is ordered or assembled.

Yes — custom builds are one of our specialties. You purchase the components directly (so every manufacturer warranty stays in your name), and we professionally assemble, cable-manage, install the operating system, and stress-test the finished machine. You can also use our parts picker and auto-builder to design a fully compatible build.

In most cases, yes. Slowdowns are usually caused by a failing or full hard drive, malware, thermal throttling from dust and old paste, or a bloated Windows install. We'll pinpoint the real cause and often an SSD upgrade, cleaning, or fresh OS install brings an older machine back to life for a fraction of the cost of replacing it.

Yes, we service both laptops and desktop PCs, including custom-built towers and pre-built machines from all major brands. Common laptop jobs include SSD and RAM upgrades, cleaning and re-pasting, virus removal, and Windows reinstalls.

If a repair isn't worth it or isn't possible, we'll tell you honestly rather than run up a bill. We'll explain your options — including whether a custom build or a different device makes more sense — and you're never charged for work you didn't approve.

Every used PC or part bought through our store includes a free 30-day warranty, with optional 1- or 2-year coverage. If something covered stops working, sign in to your account, open the Orders or Warranty tab, and tap File warranty claim next to the item. Describe the issue and submit the ticket — you'll get an email confirmation with your ticket number, and we'll follow up within one business day. Custom PC builds use brand-new parts covered by their manufacturer warranties, so no shop warranty is needed there.

Just request a free quote through the form on our site or reach out directly by phone, email, or Facebook. Tell us what's going on with your computer and we'll follow up quickly to schedule a diagnosis or pickup.